AI front desk for home services
Every call answered, booked and confirmed.
We build AI front-desk systems for HVAC, plumbing, roofing and electrical companies. A voice agent answers the phone, books the job into your schedule, texts the customer a confirmation and puts emergencies through to your on-call tech.
Built by WebVerse Arena, a build team in Chennai, India, working with US companies across time zones.
What happens on a call
Answers in your company’s name
Day, night, weekends and overflow when the office is busy.
Books the job
Checks the service area, offers times, writes it into your schedule.
Escalates emergencies
Gas smells, flooding, no heat: straight to a person.
ServiceTitan · Housecall Pro · Jobber · Google Calendar
The phone rings when nobody can pick it up.
After hours and weekends
Urgent jobs come in at night. A voicemail box rarely books them.
Storms and busy mornings
When every line rings at once, some callers hang up and try the next company.
Web forms that wait
An enquiry that gets a reply the next day has often already booked someone else.
The business cost
What an unanswered call means for a service business
In home services the first company to answer often gets the job. A missed call is rarely a lost minute; it is a booked job that went to a competitor, and sometimes a customer for years.
Hiring more customer service reps or dispatchers fixes part of it, but people go home at night and can only take one call at a time. An AI front desk covers the hours and the overflow, and hands anything it should not handle to your team.
The system
How it works
Set up on your business
Your services, service area, hours, booking rules and on-call numbers.
Answer and qualify
The agent takes name, address and the problem, and checks the address is in your area.
Book or escalate
It books a slot in your schedule, or puts urgent calls through to the on-call tech.
Confirm and follow up
The customer gets a text confirmation; missed calls get a text back.
Review and improve
You see every call and transcript, and we tune the agent from them.
What we build
Calls
- AI voice agent in your company’s name
- After-hours and overflow answering
- Emergency escalation to on-call staff
Booking
- Booking into ServiceTitan, Housecall Pro or Jobber
- Service-area and job-type checks
- Text confirmations and reminders
Follow-up
- Missed-call text-back
- Fast replies to web-form enquiries
- Review requests after completed jobs
Proof
What we have built
These are products and systems we built ourselves. We name them so you can see the kind of work we do, not as client results.
Voice IO
Our multi-tenant AI voice platform for inbound and outbound agents, with WhatsApp and CRM sync.
Lead Automation System
An n8n-based system with AI voice agents, CRM integration and multichannel follow-up.
WebVerse Arena
Our own site and sales tools, built and run by the same team.
Ways to work together
How we start
A short demo
We set up a voice agent with your services and service area and show you a recording of it answering a test call.
A paid 2-week audit
We map your calls, booking and tools, and finish with a fixed scope and a fixed price for the build.
The build
We build, test with your team and go live in stages, starting with after-hours calls.
A good fit if you
- Run an HVAC, plumbing, roofing or electrical company in the US
- Advertise 24/7 or emergency service
- Are hiring customer service reps or dispatchers
- Cover several locations or a wide service area
Probably not a fit if you
- Get only a handful of calls a week
- Want a script that never hands a call to a person
- Need it live by tomorrow without testing
Questions owners ask
Will callers know they are talking to an AI?
The agent answers in your company’s name and can say it is an assistant if asked. Anyone who wants a person, or whose problem is urgent, is put through to your team.
Does it work with ServiceTitan, Housecall Pro or Jobber?
Yes. We connect the agent to the scheduling tool you already use so bookings land where your dispatchers look, and we confirm what each tool allows during the audit.
What happens with emergencies?
You decide the rules. Calls about gas smells, flooding, no heat in freezing weather or anything else you list go straight to your on-call tech.
Will it quote prices to customers?
Only if you want it to. By default it books the visit and tells the caller the technician confirms pricing on site.
How much does it cost?
It depends on your call volume and the tools we connect, so we start with a paid 2-week audit that ends in a fixed scope and a fixed price. A 30-minute call is enough to tell whether it is worth doing.
Where is your team?
We are based in Chennai, India, and work with US companies remotely across time zones. You deal with the founder directly.
See it answer a call for your business.
Book 30 minutes. We will ask about your calls and tools, and if it is a fit, set up a demo with your own services and service area.